A voice bot is a virtual assistant that uses AI and speech recognition to handle phone calls automatically.It understands the customer’s speech, responds naturally, and can perform tasks like booking appointments, tracking orders, or transferring calls to a human agent when needed.

Faster Customer Support: Instantly answers common inquiries.

Increased Sales: Engages and qualifies leads for your sales team.

Cost Efficiency: Reduces dependence on large call centers.

Call Automation: Manages inbound and outbound calls intelligently — without repetitive human effort.

QWIC’s voice bot supports seamless integration with your existing CRM and ticketing systems — like HubSpot, Salesforce, Zendesk, and more.

You can choose the tone and voice of your voice bot to reflect your brand identity — whether formal, friendly, or even local in style. You can also customize its responses to fit your business and audience.

• Customer Support: Instant responses to common inquiries. Sales: Lead qualification and appointment booking. Services: Order tracking, shipment updates, and bill payments. Appointments: Scheduling, reminders, and rescheduling. Outbound Calls: Promotions, payment collections, and surveys.

With QWIC’s no-code bot builder, you can design and launch your voice bot in just a few steps using an intuitive drag-and-drop interface — no technical skills or coding required.

Natural language: Understands customer speech instead of relying on button presses.

Simpler experience: Lets customers talk naturally instead of navigating endless menus.

Personalization: Adapts to your customer’s needs and your brand’s tone.

Broader automation: Handles support, sales, and scheduling calls — not just call transfers.